User guide

Setting up Extensions
AltiWare OE System Administration Manual 89
Extension
Configuration
4. Depending on the type of extension you’re creating, take one of the
following actions.
• IF you’re setting a virtual or workgroup pilot number, you’re done.
Click OK.
• IF you’re setting up a physical extension, select an available
physical location—slot and channel for the line—then click OK.
The slots (the location of the board in the PC) and the channels
(the ports) are displayed and available if they have not yet been
assigned to an extension.
Establishing Basic Extension Attributes
After you create an extension, you can set other basic attributes in the
Extension Configuration General window:
Setting the Personal Information
Type in the User Name, Password, DID, and Tenant Group:
• First Name and Last Name—of the extension user, each with a
maximum of 32 maximum characters.
• Password—a password for the extension user. Valid passwords are
from 2 – 8 digits in length and can contain numbers or letters A- Z. The
letters map to numbers (on a phone, for example) as follows:
• DID Number—each extension can be assigned a DID number. This
number does not have a fixed length, but the length must be long
enough (range 2-16) for the system to match the DID incoming call.
Numbers Letters