User guide

Managing Messages
AltiWare OE System Administration Manual 37
System
Configuration
• Retry Interval in Minutes is the number of minutes between retry
attempts. Five minutes is the minimum and 60 minutes is the
maximum interval allowed. The default is 5 minutes.
Setting Message Management Options
Set message confirmations and warnings:
• Confirm Message Deletion. If checked, the system plays a voice
message instructing user to confirm request for deletion by pressing
the # key. This prevents users from accidentally deleting messages
with a single key entry.
• Warn Expiration of Saved Messages. If checked, the system warns
the user that saved messages will be deleted due to their retention time
expiring. The message is given the day before the messages are
automatically deleted, and the user then has the option to either keep
or delete the message. By default, this feature is enabled.
If this feature is disabled, saved messages are deleted
automatically without warning when they expire.
Setting Message Recording Options
Set message recording parameters:
• Minimum Recording sets the minimum length in seconds for any
recording (i.e. incoming voice mail message, personal greeting,
system prompts). This can be from 1 – 5 seconds, or 0, which means
no minimum.
All recordings that are shorter than the designated Minimum Record-
ing length are deleted. This feature is recommended when users
receive many empty voice mail messages on a regular basis and
would like them automatically deleted.
• Pause Detect Length. Selected, this feature causes the deletion of
pauses in messages. The default pause detect length is 500 ms. The
pause detect can be disabled by de-selecting the check box, or the
length can be set to a value between 200 – 2000 ms (.2 – 2seconds).