User guide
Index
226 AltiWare OE System Administration Manual
W
Wink Start 74
work days 28
workgroup
agent login/logout 9
answer handling 115
barge in 10
call pickup 9
call routing 9
CDR Search 10
defined 85
log off reason codes 9
multiple membership of 9
multiple queue announcements 8
pilot number 85, 212
silent monitoring 9
workgroup configuration 85 – 119
Z
zero code suppression 63
Bell 64
GTE 63
Jam Bit 8 63
Zoomerang 18