User guide

Registration & Technical Support
AltiWare OE System Administration Manual 197
B. Technical Support
A
PPENDIX
B
Registration & Technical Support
This appendix describes AltiServ technical support policy and procedures.
It also covers repair and replacement procedures that the user should follow
when returning or replacing defective equipment.
At the end of this appendix, you’ll find the following forms to aid you in
getting support and in registering the product:
• Request for RMA Number
• Request for Technical Support
• Product Registration
Registration
Register your product to receive software updates and new product
announcements.
To register your AltiGen product, fill out the “Product Registration Form”
on page 203 and return the form to AltiGen Communications, Inc. by fax
to 510-252-9738.