User guide

Call Accounting Report Formats
190 AltiWare OE System Administration Manual
Second Answering Party
Party2Reserve1 Reserved UCHAR
(16)
Party2Number Extension number UCHAR
(21)
Party2Reserve2 Reserved UCHAR
(21)
Party2Type Identifies type of
extension
UBYTE 0x01 Analog
0x02 IP
0x04 Wireless
Party2Pad Physical address of the
extension
UCHAR
(5)
Party2WGNumber Workgroup number
that the call being
transferred
UCHAR
(21)
Party2WGQueuing
Time
Timestamp when call
entered a queue for this
workgroup number
ULONG
Party2WGAnswerT
ime
Timestamp as to when
an agent answered the
call
ULONG
Party2WGEndServi
ceTime
Timestamp as to when
a call has been discon-
nected from an incom-
ing or outgoing trunk.
ULONG
Party2WGWaitDur
ation
Duration (in seconds)
of a call in queue
ULONG
Party2WGHandleD
uration
Duration (in seconds) a
call has been con-
nected to an agent
ULONG
Party2Tenant Extensions tenant
name
UCHAR
(31)
Party2Reserve3 Reserved UBYTE
Party2Reserve4 Reserved UBYTE
CDR Data Keys