User guide

CDR Format Elements
AltiWare OE System Administration Manual 189
A. Call Accounting
Tables
Party1Reserved2 Reserved UCHAR
(21)
Party1Type Identifies type of
extension
UBYTE 0x01 – Analog
0x02 – IP
0x04 – Wireless
Party1Pad Physical address of the
extension
UCHAR
(5)
“0004”
Party1WGNumber Workgroup number the
caller reached
UCHAR
(21)
Party1WGQueuing
Time
Timestamp as to when
call entered a queue for
this workgroup num-
ber
ULONG
Party1WGAnswerT
ime
Timestamp as to when
an agent answered the
call
ULONG
Party1WGEndServi
ceTime
Timestamp as to when
a call has been discon-
nected from an incom-
ing or outgoing trunk.
ULONG
Party1WGWaitDur
ation
Duration (in seconds)
of a call in the queuing
state
ULONG
Party1WGHandleD
uration
Duration (in seconds)
of the time a call has
been connected to an
agent
ULONG
Party1Tenant Extension’s tenant
name
UCHAR
(31)
Party1LogoffReaso
nCode
Logoff reason code if
this is an agent logoff
record.
See ExitState
UBYTE
Party1Reserve3 Reserved UBYTE
Party1Reserve4 Reserved UBYTE
CDR Data Keys