User guide

Auto Attendant Configuration
138 AltiWare OE System Administration Manual
Recording Custom Phrases
When you create custom phrases, you should keep a record of phrase
numbers and the corresponding phrases so that if a phrase needs to be
changed, the correct phrase number is readily available.
To record a custom phrase:
1. Log in from any telephone on the system with the system manager’s
extension and password.
This brings you to the AltiMail Main Menu.
2. Press 6 for the Phrase Management option.
3. Press 2 to record a phrase.
4. Enter a four-digit phrase number between 0001 and 0999.
5. Record the phrase after the tone. Press # at the end of the recording.
6. The system will replay the recorded phrase. Press # if the recording is
acceptable.
7. At the Phrase Management menu, press 2 to record additional prompts
or star (*) to exit Phrase Management.
0295 Thank you for your patience. We should be with you soon. For
your convenience, you may leave a message if you wish by
pressing the # key on your telephone and we will get right back
to you.
0296 We apologize for the extended delay, but our current call load is
abnormally high. Remember, you may leave a message by
pressing the # key on your telephone and we will get right back
to you.
0297 You may still wait if you prefer, but we suggest you leave a
message by pressing the # key on your telephone and we will get
right back to you.
Phrase # Phrase