Specifications

AltiWeb Directory Structure
20 AltiWeb
8. Select &-to extension.
9. Make the following entries, then click OK.
• Type an Item Name, if desired.
• Select Call - To Ext/Workgroup from the Actions dropdown.
• Select the Extension
Troubleshooting
If a web caller cannot connect and an error message displays, the cause may
be one of the following:
Figure 17. "& - to extension" window
Error Message Cause
Server connection failed.
Please try again later.
• ACC/ACM IP address is not correct
• ACC/ACM is not running
• Firewall is not open
No more available sessions.
Please try again later.
• All session licenses are used or there are no
session licenses at all.