Specifications

AltiWeb Directory Structure
16 AltiWeb
Configuring IVR for Scenario 2
Scenario 2 demonstrates how to use AA/IVR in conjunction with AltiWeb.
For example, when the web caller clicks the Submit button (1), Web Call
connects and the Customer Support page appears. When the customer
clicks Sales (2), the Customer ID (3) and Product ID (4) pages follow
before the caller is put through.
Figure 13. Using IVR to push pages to the caller
sales_cid.htm
sales_pid.htm
IVR_top.htm
1
2
3
4