Specifications

AltiWeb
AltiWeb 9
5. If the call goes to an AltiAgent user, the Caller Data window shows the
Form Data and URL history.
6. From this point, in addition to voice communication, the agent can
push and share web pages with the caller. For procedures, refer to the
section on “Viewing, Sharing, or Pushing Data” in the AltiAgent
Manual.
Customizing Contactaltigen.htm
You can use the Contactaltigen.htm page to collect caller information, and
automatically direct the call to a specific extension. This collected
information is then displayed on the agent’s screen.
Figure 7. Caller Data window in AltiAgent