User guide

Getting Started
4 AltiConsole User Guide
Getting Started
In order to run AltiConsole, AltiServ server must be up and
running. While AltiServ is running, the data you see in your
AltiConsole windows is refreshed and updated. If AltiServ is
stopped in the middle of an AltiConsole session, you will be prompted to
close your session.
First Time Login
There is no formal login and password necessary in AltiConsole. However,
the first time you run the application, you need to let AltiConsole know
who you are:
1. Click the Setup button in the main window to open the Setup window.
2. In the Attendant Extension # box in the AltiConsole Setup tab
window, enter your extension number.
3. Click OK.
The next time you run AltiConsole, it remembers whatever your extension
setting was when you last exited.
Other AltiServ Settings Apply to AltiConsole
If you have configured your extension settings by way of other AltiServ
interfaces, those settings apply when you run AltiConsole on your
extension. For example, if you enable Hands Free Manual Answer Mode
by pressing #82 on your telephone keypad, which allows you to answer
calls leaving your phone off hook, that setting is active when you use
AltiConsole.
The Hands Free Manual Answer Mode is one setting you’ll probably want
to use in a busy environment. See the discussion on page 12.