Specifications

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76 CDR Manual
DurInAnsQ Total Queue time for answered
inbound WG calls
LONG
DurInAnsRing Total ring time for answered
inbound WG calls
LONG
NumInXfer Count of transferred incoming
workgroup calls
LONG
NumInWrapUp Number of Wrap-ups for
workgroup incoming calls
LONG
DurInWrapUp Wrap-up duration for incoming
calls
LONG
NumInAbnInQ Total number of calls hang-up in
queue
LONG
DurInAbnInQ Total queue time of calls hang-up
in queue
LONG
DurInAbnInQ_Ri
ngTime
Total ring time of calls hang-up in
queue
LONG
NumInAbnDuring
Ring
Number of calls hang-up during
ring (in queue or never in queue)
LONG
DurInAbnDuring
Ring
Total Queue time for calls hang-up
during ring
LONG
DurInAbnDuring
Ring_RingTime
Total Ring time for calls hang-up
during ring (in queue or never in
queue)
LONG
NumInAbnVmMs
g
Number of calls abandoned to VM
leaving voice message (transferred
to VM from queue by caller
pressing a digit or the system
redirects the call to VM)
LONG
DurInAbnVmMsg Total Queue time for calls
abandoned to VM leaving voice
message
LONG
DurInAbnVmMsg
_RingTime
Total Ring time for calls
abandoned to VM leaving voice
message
LONG
Database
Element
Definition Type Specification