Specifications

Installing CDR Search on a Client System
2 CDR Manual
— Logservice.exe
— Libexpat.dll
— NewLogServiceInit.dll
After files are copied, load NewLogServiceInit.dll and call exported
InitLogService function and set the type as “0” (Internal Log Service).
• For External Logger Server installation, a new installation project
must be created. The installation program should check if the user has
administrator priority and then ask for a destination folder where the
program is installed. The project must include the following files:
— Logservice.exe
— ELSCfg.exe
— Libexpat.dll
— NewLogServiceInit.dll
After files are copied:
1. Load NewLogServiceInit.dll and call exported InitLogService
function and set the type as “0” (Internal Log Service).
2. Create sub menu in system menu with the name “External Logger
Server.”
3. Create shortcut in the menu with the name “External Logger Server
Configuration” and link it to ELSCfg.exe.
• For CDR Search installation, the following file must be added:
— Libexpat.dll
After files are copied, no additional action is required.
• If CDR Search is running outside of a network and is used to query
internal databases, ports 10025, 10027 and 10029 need to be opened.
System Requirements
• The client system must be running Windows 98, 2000, NT, Windows
ME, or higher.
• AltiWare OE, AltiServ Contact Center, or AltiContact Manager
(Release 5.0 or higher) must be installed on the system and the link to
TCP/IP enabled.