Specifications

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72 CDR Manual
Table 10: WGRTSUMMARY
MMCallType Multi-Media call type LONG
PriorityQueueD
uration
The duration in seconds
of a call hold current
priority in queue
LONG
IVRExitPoint Exit Point of IVR/AA CHAR
(63)
IVRData Data of IVR/AA CHAR
(255)
UserData Agent input CHAR
(255)
FormData Web form data CHAR
URLData Last URL CHAR
(255)
Database
Element
Definition Type Specification
Version Version of the record LONG 2 = OE/ACM
5.0A
NodeID Server ID (System ID) assigned to an
AltiWare system in AltiAdmin/ACM
Admin
LONG value: 1–100
StartTime GMT start time of record’s period.
Seconds since 1970/01/01 00:00:00.
LONG
EndTime GMT end time of record’s period.
Seconds since 1970/01/01 00:00:00.
LONG
GMTOffset Offset to GMT time, includes daylight
savings, in seconds; ex: Pacific
Summer time 22500
LONG
LocalDay 8 digit number representing date
ex: 20040608 = 06/08/2004
LONG Format:
yyyymmdd
Table 9: CDRMAIN
Database
Element
Definition Type Specification