Specifications

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48 CDR Manual
Caller ID Caller number for a call
Caller Name Caller name for a call
Target Type Call target line type (see Table 9, “CDRMAIN,” on page 66 for
details)
Target PAD Physical address of line for a call target
Target ID Number for a call target
Target Name Name for a call target
Workgroup
Number
Target workgroup number for an incoming call
Outgoing
Workgroup
Workgroup number for an outgoing call, as set in AltiAdmin/
ACM Admin or by agent at logon
DNIS DNIS number for incoming call
Project Project number for trunk, as set in AltiAdmin/ACM Admin
Account Code Account code
Attendant
Duration
Duration while call is in Auto Attendant/IVR state
Ring Duration Duration while call is in ringing state.
Queue Duration Duration while the incoming call is in queue (workgroup or
direct call)
VM Duration Duration after a call goes into voicemail box; includes greeting,
false attempts at messages, and review of message, and
includes VM Record Duration
VM Record
Duration
Duration of recording time for a VM message that was
completed; in AltiView, this corresponds to Length field of a
voicemail.
Record Window for “Call Info”
Shown in “Call Details” on page 18