Specifications

Using CDR Search
CDR Manual 17
Using CDR Search
• Export - exports selected calls to a csv file. Refer to “Exporting
Records” on page 23 for details.
• Print - prints the selected calls. Refer to “Printing Records” on page
23 for details.
All Statistics windows (WG, Agent Statistics Per WG, Agent) also have a
Stop button.
For explanations of records and database schema, see Chapter 5, Records
and Data Schema.
Summary (CDR Search and Group CDR Search)
For CDR Search and Group CDR Search, the Summary window displays
the results.
Figure 12. Summary window
• The Detail button opens the Detail window for a selected call. Refer to
“Call Details” on page 18 for details.