User guide

AltiMail Mixed-Media Messaging
AltiServ User Guide 37
Voice Mail
AltiMail Mixed-Media Messaging
AltiMail can send and receive communications not only in voice mail but
email. AltiMail combines different forms of messages into a “package”
called a Mixed-Media message. You can save time and money by sending
Mixed-Media messages over the Internet to anyone throughout the world
with an Internet address, toll free.
Since all messages (voice mail, e-mail or Mixed-Media messages) go into
the same AltiMail mailbox, you need only to check one location for all
messages with your multimedia computer.
When away from the office, access Mixed-Media messaging from
anywhere using an access line from an Internet provider to download all
unretrieved Mixed-Media messages from the AltiMail Post Office.
Accessing AltiMail Mixed-Media Messages
In order to access your AltiMail either in the office or remotely via the
Internet, you must configure your e-mail client application (e.g. Netscape
Navigator 2.0 and beyond, Eudora, etc.) to recognize your AltiWare server.
Please consult the configuration manual that comes with your e-mail client
application.
1. Go to the mail server configuration section and enter your AltiWare
server’s name or IP address in both SMTP and POP3 server fields (in
some cases, this may be the same field).
2. Go to the user configuration section and enter your name, user name,
e-mail address, and the reply-to address (usually the same as your e-
mail address). The e-mail address is usually your name appended with
“@your.domain.name”. Please see your System Administrator for
your organization’s domain name.
3. Click or select the Get Mail option. Some e-mail client applications
may provide a field to cache your e-mail password for the current
session so that you don’t have to enter your password every time you
click Get Mail. Be sure to enter your e-mail password when prompted.
Retrieving Messages
To retrieve messages using your multi-media computer,
1. Configure your e-mail application (see “Accessing AltiMail” above).
2. Click on the “Get Mail” icon.