User guide

AltiServ Telephone Functions
6 AltiServ User Guide
Depending on the type of board, the each Quantum board could run up to
4, 8, or 12 extensions. There is no limit to conferencing extensions from the
same board.
For all conferences on a single board, the system allows up to 4 extensions
total from any of other boards, in any combination, at any one time.
For example, if Conference #1 includes 4 extensions from other boards,
Conference #2 and #3 cannot have any. If Conference #1 includes only 2
extensions from other boards, 2 other extensions could be used by
Conference #2 or #3.
If these limits are reached, the system rejects attempts to conference
additional parties to the call.
Consultation
To place the caller on hold and speak with a person at another extension:
1. Press FLASH and dial the extension number of the person you wish to
speak with.
2. When you are finished, press FLASH again to disconnect the
consultation and return to the original caller.
Call Park
You can park calls and then pick them up at your current station or another
one. After a time-out period—set in the AltiWare Administrator—parked
calls ring the extension at which they are parked.
To park calls:
1. Do one of the following:
• To park the call at the current extension, press FLASH # 31 and
hang up.
• To park the call at another extension, press FLASH # 31 followed
by the extension number. For example to park the call at ext. 487,
press FLASH # 31487.
2. To pickup the parked call, press # 31 followed by the extension
number of the station where the call is parked.