Specifications
AltiSupervisor Manual 3
Installation
Session Licensing and License Upgrade
Procedures
AltiSupervisor requires an AltiSupervisor session license to be installed at
the AltiWare/ACM system. Concurrent login session is governed by the
AltiSupervisor session license.
You can verify the licenses when you run AltiAdmin/ACM Admin by
selecting About AltiWare…/About ACM Admin... on the Help menu,
then clicking the License Information button to view a window that
displays licenses and session information.
Installation and Setup
Pre-Installation Checklist
Before installing AltiSupervisor, please review the following checklist:
• Make sure that AltiWare OE/ACC or AltiContact Manager 5.0A has
been installed on the server system.
• Make sure that TCP/IP is enabled on both machines.
• Make sure the client is able to connect to the server on the network.
• Local administrator rights are required to install AltiView and
AltiSupervisor.
• Make sure License has been installed and activated.
Installing AltiSupervisor on a Client System
After completing the pre-installation checklist, proceed as follows on the
client machine:
1. Exit any/all Windows applications.
2. Insert the 5.0A Client CD into the CD ROM drive.
3. Run the Setup program under AltiSupervisor\ and follow the step-by-
step installation instructions as they appear on the screen.