Specifications

AltiSupervisor Manual 25
Using AltiSupervisor
Figure 10. Set Priority Color, Queue Tab
Be Alerted when Queue Reaches Specified Limits
Click the Queue Alert button to specify when you want to be alerted to the
length of the queue. The following dialog box appears:
1. Check Enable Queue Alert to enable the alert.
2. Choose to be alerted through a screen pop and/or an audio beep.
3. Choose to be alerted when the queue time exceeds the number of
seconds you specify and/or the number of calls exceeds the number you
specify.
When an above condition is met, a screen pop will display messages like
the following: