Specifications

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56 CDR Manual
Data Schema
This section describes the data schema used in CDR and RTM records
Table 1:AGENTACTIVITY
Database
Element
Definition Type Specification
NodeID Server ID (System ID) assigned to an
AltiWare system in AltiAdmin/ACM
Admin
ULONG value: 1–100
TimeStamp Time of activity. Seconds since GMT
1970/01/01 00:00:00
ULONG
LocalTimeS
tamp
Time of activity. CHAR Format:
yyyymmddHHM
MSS
AgentNum Agent Extension Number CHAR
WGNum Workgroup Number CHAR
Activity Activity of the Agent ULONG 1=Staff;
2=UnStaff;
3=Login;
4=Logout;
5=Ready; 6=Not
Ready; 7=RNA;
8=Not Ready for
All
Reason Reason of Activity. (For logout, it is
logout reason)
ULONG
ReservedFi
eldNum1
Reserved number field for future use ULONG
ReservedFi
eldNum2
Reserved number field for future use ULONG
ReservedFi
eldTxt1
Reserved text field for future use CHAR
ReservedFi
eldTxt2
Reserved text field for future use CHAR