Specifications

CDR Manual 43
Records and
Data Schema
C HAPTER 5
Records and Data Schema
This section contains explanations of the CDR search results records,
including the data schema.
Important!
The following types of records included in WG CDR are not included in
WG RTM:
• Call Monitor - WG Call Monitor/Barge-in (Supervisor Silent
Monitoring/Barge-In)
• Voice Mail - WG leaves message at another extension in the same
system
• Forward - call forwarding
• Ring No Answer - caller is a WG agent; outgoing WG Call to a RNA
number
• Voice Mail Access - caller is a WG agent; voice mail access to WG
(login to WG VM and check voice mail)
• All Trunks Busy
• Park