Specifications
Using CDR Search
CDR Manual 21
Using CDR Search
Figure 16. Agent Statistics window
Exporting Records
You can export records in csv format from the Statistics, Summary, Detail,
and Record windows.
To export records from the Statistics window:
1. Click Export.
2. Click OK to open the Save As dialog box.
To export records from the Summary, Detail, and Record windows:
1. Do one of the following:
• To export specific records, select the records you want, then click
Export. In the Select window that appears, select Export only
selected records.
• To export all records, click Export. In the Select window that
appears, select Export All Records.
2. Click OK to open the Save As dialog box.
Printing Records
You can print records from the Statistics, Summary, Detail, and Record
windows.