Specifications

Phone Configuration
IP 705 Manual 31
• Operator call = 3 rings
Figure 5. Distinctive Ring Options, General Page, System Configuration
Workgroup Status Display
The AltiGen IP phone can be enabled to display workgroup status.
While the agent is in idle state, the first line in the LCD displays:
• QL = number of workgroup queued calls (up to 99)
• QT = current longest queue time (in minutes)
• WG = last four digits of the workgroup number
The second line in the LCD displays one of the following agent states:
• LOUT - logout
• NRDY - not ready
• DND - do not disturb
• FWD - forwarding
Note: The area is blank if the agent is in any other state.
Figure 6. IP 705 Workgroup Display example
In the workgroup display example, QL5 indicates there are five calls in the queue,
QT12 indicates that one of the calls has been queued for 12 minutes, WG2000
indicates Workgroup 2000, NRDY indicates the agent is not ready.