Specifications

IP 710 Manual 31

• Operator call = 3 rings

Figure 4. Distinctive Ring Options, General Page, System Configuration

Workgroup Status Display

A programmable key can be configured in AltiAdmin/ACM Admin to

display workgroup status when the key is pressed. The workgroup status

display is in the following format:

WG - workgroup number

CIQ - number of calls currently in the queue

LQT - longest queue time of current queued calls

TH - number of calls in the queue whose queue time is greater than the

service level threshold

SL - service level in percentage

Not Ready - the agent is not ready to receive workgroup calls

Greeting Button

The IP 710 phone’s Greeting button is a shortcut to the greeting feature in

voice mail. It lets users:

• Record a greeting

WG200 CIQ05 LQT05

Not Ready