IP 710 Phone™ Administration Manual 04/2006 Version #2 4290-0012-5.
WARNING! Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a criminal offense. Currently, we do not know of any telecommunications system that is immune to this type of criminal activity. AltiGen Communications, Inc., will not accept liability for any damages, including long distance charges, which result from unauthorized and/or unlawful use. Although AltiGen Communications, Inc.
Contents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii CHAPTER 1 An Overview of the IP 710 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 CHAPTER 4 Phone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Registration . . . . . . . . . . . .
Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 User Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Warranty What The Warranty Covers AltiGen Communications warrants its hardware products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, AltiGen Communications will, at its sole option, repair, refund or replace the product with a like product.
How to Obtain Service End user customers should contact your Authorized AltiGen Dealer for service. Authorized AltiGen Dealers must follow the steps below for service: 1. Take or ship the product (shipment prepaid) to your AltiGen distributor or to AltiGen Communications, Inc. All materials being returned to AltiGen must have an associated RMA number.
About This Manual This manual describes how to get the Alti-IP 710 phone up and running on a voice over IP (VoIP) network. It provides information about how to set up, connect cables to, and configure an IP 710 phone. It also provides information on how to configure the network and IP settings. Related Documentation • IP 710 Quick Reference Card covers basic end user phone features, configuration from the IP phone, and AltiServ feature codes.
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CHAPTER 1 An Overview of the IP 710 The IP 710 class of AltiGen IP phones is an H.323-compliant, business telephone that provides voice communication over an IP network. The IP 710 provides functionality similar to traditional analog phones, including automatic redial, on-hook dialing, hands-free operation, 15 programmable keys, LCD display and headset port support. The main components of the phone are illustrated in the figures below and described in the table that follows each figure.
2 Message Waiting Indicator Light* Blinks when a message is waiting or a call is coming in. 3 Soft Keys* 1-15 15 soft keys can be configured by the system administrator in AltiAdmin/ACM Admin as a Busy Lamp Field (BLF) key, an AltiServ Feature Code key, an Admin Defined # key, a Line Park key, a Call Record key, a Workgroup Status key, or a User Defined # key. 4 Greeting* Greeting access button. 5 Activity* Activity code access button. 6 VoiceMail* Voice mail access button.
16 Release Releases a call, exits from the menu, releases phone from an active state. 17 Redial* Redials up to last 16 calls and up to 32 digits. 18 SpeedDial* Displays a list of Station Speed Dial entries configured through AltiView/AltiAgent or AltiAdmin/ACM Admin. To make an outgoing call, use the / buttons to select a Speed Dial entry, then press Enter. 19 Call Log* Displays the caller IDs of up to 99 incoming calls. To dial, use the / buttons to select a call log entry, then press Enter.
7 1 2 3 4 5 6 Figure 2.
1 2 3 Figure 3. IP 710 Phone, Left View 1 Headset 2.5mm plug receptacle Connects to a 2.
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CHAPTER 2 System & Network Requirements System Requirements • AltiWare OE 5.0A Update 3 or higher Note: A lower version of AltiWare may cause the IP phone to lose several advanced features, resulting in use as a basic H.323 phone. • AltiGen OE 5.
AltiGen IP Phone Service AltiGen IP Phone Service is installed together with AltiWare and connects to AltiWare through enhanced AltiLink+ protocol on behalf of IP 710 phones. This service must be running for the IP 710 to operate. If IP Phone Service stops while the IP 710 is on a call, the call will be disconnected. Plug and Play Feature The IP 710 supports a plug and play feature when running AltiWare.
CHAPTER 3 Installation This chapter describes local installation and remote installation of the IP 710 phone. Important Notes for Plug and Play: The plug and play feature enables the IP 710 phone to automatically discover the AltiServ IP address. • To use the plug and play feature, the user’s IP phone must be on the LAN with AltiServ. • There can be only one AltiServ on the LAN. • An instance of AltiGen GateKeeper needs to be running on the LAN and configured to point to the AltiWare system.
2. Ensure that there are enough IP addresses for all IP phones and that enough physical extension licenses are available. 3. If using plug and play, ensure that there is an available virtual extension with the IP extension feature enabled, and that dynamic IP address is selected. 4. In AltiAdmin/ACM Admin, create an extension with Enable IP Extension checked. 5. Configure the IP 710 phone in AltiAdmin/ACM Admin: Select AltiGen IP Phone Configuration from the AltiAdmin/ACM Admin Management menu.
This opens the IP Phone Configuration window: The left side of the IP Phone Configuration window displays all the IP phones that have been set up in the system. The following table describes the parameters on the General tab: Parameter Description General Info Lets you specify the IP address of the AltiServ system the IP 710 phone is connected to. The version of software associated with AltiServ is automatically displayed in the Version field.
Parameter Description Time Display • Offset - a per phone-based configuration, allows the phone to display a different time, based on location. • Format - a per-phone-based configuration, allows the phone to display 24 hour or 12 hour (AM/PM). Trunk Access Code • Lets you set the digit required to enable a user to return an outside call from the Call Log. • The default trunk access code is the route access code, if it is set in AltiAdmin/ACM Admin.
After creating IP extensions, and setting parameters on the General tab, go to the IP 710 tab: The parameters on the IP 710 tab are described in the next table.
Parameter Description Soft Keys 1 - 15 Corresponds to the 15 soft keys on the IP 710. Use the drop-down list to assign one of the following functions to the desired keys: • N/A - when selected, the corresponding soft key cannot be used. • BLF (Busy Lamp Field) - when selected, enter an extension number in the field below; this will be associated with the corresponding soft key to automatically dial this extension number; the light in this soft key indicates that the extension number is busy.
Parameter Description Soft Keys 1 - 15 (cont.) • Call Record - when selected, the IP phone user can start and/or stop voice recording on demand. In the Extension Configuration screen on the General page, Record on Demand to Extension VM or Record on Demand to Central Location must be enabled in the Call Recording Options field. Press the key to start recording, press the key again to stop recording. There is no pause function. When the call is recording, the light will be on.
6. Connect the IP 710: a. Connect the phone to the LAN that AltiServ is on. b. Connect the handset to the handset port. c. Connect an Ethernet cable from another network device, such as a desktop computer, to the PC access port on the phone (optional). d. Connect the power plug to the DC port. Note: If you want to use Power over Ethernet, see “To Use IP 710 in Power over Ethernet Mode” on page 21. 7.
c. The phone will attempt to register, as shown in the LCD screen: REGISTERING... If the phone successfully passes through these stages, the phone shows the date, time, and extension in the LCD screen and is now in normal operating mode. 01/12 04:16PM x300 Otherwise, refer to “Troubleshooting” on page 43. Remote Installation To install the IP 710 phone at a remote location, using a broadband connection with or without a router: 1.
port in the TCP/IP or UDP packets. When an H.323 endpoint is behind the H.323 NAT, you should set up the forwarding to a private IP address of this H.323 endpoint. If this H.323 endpoint is AltiWare, the NAT router must be configured to forward the following ports to the H.323 endpoint’s private IP address: • TCP port 10032 (for phone service) • TCP port 1720 (for H.225) • TCP/UDP 49152 ~ N (for H.245 and RTP/RTCP); where N = 49152 + (62 * number of VoIP boards) - 1. 6.
10. Set up IP phone properties in AltiWare as described in step 5 on page 10. Verifying the Phone Startup Process After the IP 710 has power connected to it, the phone begins its automatic booting process by cycling through these steps: 1. All LED lights will be on. 2. The LCD screen displays [ATGN BOOT] on the first line. 3.
Other Phone Already Logged On To Extension If another analog phone or IP phone is already logged on to the same extension, rebooting the IP 710 will not register the phone successfully. The user must press #27 on the IP phone to actively log on to AltiServ. After the extension is logged on and activated, the calls are redirected to this IP Phone. Important: The user should not use the VM option to log on to the IP 710 phone.
Rebooting the IP 710 Phone To reboot the IP 710, press * * 3, then press the Enter button. Note: When the IP 710 is rebooted, the AltiWare IP address setting reverts to the original configuration. To Use IP 710 in Power over Ethernet Mode 1. Unplug the power cord. 2. Remove the screw on the PoE Module cover, and remove the cover. 3. Plug in the PoE Module as illustrated below. The side with four pins in the middle faces the top. Note the centered pins are at the top 4.
To Remove the PoE Module 1. Remove the screw on the PoE Module cover, and remove the cover. 2. Notice the “feet” on the two tabs that are on the lower end of the cover. Use these feet to lift the PoE module out of the compartment, like this: Holding the upper end of the cover, slip the cover into either the right side or left side of the module compartment, between the compartment and the module, until the feet of the two tabs is under the module (the inside of the cover should be facing toward the module).
CHAPTER 4 Phone Configuration Phone, system, and network settings can be configured through the IP phone’s menu. The phone can also be registered through this menu, if necessary. • To get to the menu, press the Menu button. • / buttons scroll the menus and settings in the LCD screen. • button selects a menu item or a setting. • The Enter button also selects a menu item or a setting. • button returns to the previous menu. • Press the Release button to exit the menu.
Program Keys Phone Setting > Program Keys > Program Key [#] Sets the speed dial number or feature code for a selected key. Ring Tone Phone Setting > Ring Tones Sets the desired ring tone. Ring Download Phone Setting > Ring Download Downloads ring tones from the server. Auto Answer Phone Setting > Auto Answer Sets whether to enable automatic answering. Auto Answer Ring Phone Setting > Auto Ans Ring Sets how many seconds the phone should ring before it is automatically answered.
Boot Download System > Boot Download After firmware image upgrade, this setting changes to No. Used mainly for upgrading or troubleshooting. On the next boot, the IP phone will download the new firmware from the TFTP server, if set to Yes. Emergency Number System > Emergency Num Sets the IP phone’s emergency number. For the U.S., the emergency number is 911.
Enable NAT Network > Enable NAT Sets whether NAT is enabled or disabled. NAT Address Network > NAT Address Sets the NAT server’s public IP address. Registration Under normal circumstances, the IP 710 phone registers itself automatically. However, if registration failed for some reason (for example, the server was not available), registration can be started again from the IP 710 phone’s menu: 1. Press the Menu button. 2. Scroll to REGISTER. 3. Press the Enter button.
Configuring IP Settings Use these guidelines when manually configuring the IP settings: • Ensure the default gateway IP address is on the same subnet as the host IP address. • When inputting IP addresses into the IP 710, use the * key to enter periods. For example, 209.120.12.8 would be input as 209*120*12*8. Assigning a Local IP Address The IP address is the unique logical address identifying each host computer on a TCP/IP network.
Updating Phone Firmware Note: If using TFTP Server Application, TFTPD32, included in the CDROM, copy tftpd32.exe and the associated .hlp and .gid files to a local directory; after they are copied, you can launch the TFTP Server application from the executable file. Obtain app_710.bin and dsp.bin files from the AltiGen website and copy to the same local directory where you copied tftpd32.exe.
9. On the second line of the LCD screen, the following messages are displayed in succession: —CHECK MEMORY (RAM checking state) —CHECK FW (Firmware checking state) —INIT NETWORK —LOADING FW... —LOADING NOW. —Boot Done —INITIALIZING 10. You may verify the new version of firmware: Press the Menu button, scroll to SYSTEM and press Enter, scroll to Version Info and press Enter.
Note: If more than one IP 710 phone sits behind NAT, a VPN tunnel is required to connect between the NAT router and the corporate router. Enabling NAT By default, NAT is not enabled. If you connect the IP 710 behind a NAT router, you must enable NAT. To enable NAT, 1. Press the Menu button. 2. Use the button to scroll to NETWORK, then press the Enter button. 3. Scroll to ENABLE NAT, and press Enter. 4. Press to select YES, and press Enter.
• Operator call = 3 rings Figure 4. Distinctive Ring Options, General Page, System Configuration Workgroup Status Display A programmable key can be configured in AltiAdmin/ACM Admin to display workgroup status when the key is pressed.
• Enter a directory name • Select which greeting to use Greetings are affiliated with activity codes. The user can choose, for example, the “meeting” greeting or the “business travel” greeting. See “Activity Button,” below. Activity Button The IP 710 phone’s Activity button lets users select an activity code that corresponds to their activity status (for example, at a meeting or in training). The selected code appears in the upper right of the LCD screen.
CHAPTER 5 Phone Functions The IP 710 provides a broad range of call handling and dialing features directly on the phone and through the AltiWare system. The table in “Supported Telephony Features” on page 34 lists the supported features, a brief description of each, and configuration and use notes where applicable.
CIQ - Number of calls currently in the queue. LQT - Longest queue time of current queued calls. LOGIN - LOGIN/LOGOUT indicates the agent login/logout state. TH - Number of calls in queue whose queue time is greater than the service level threshold. SL - Service level in percentage. Not Ready - Agent is not ready to receive workgroup calls. Supported Telephony Features The following table lists additional features supported by the IP 710 phone.
Busy Lamp Field (BLF) Associates soft key with an extension that can be automatically dialed when selected; the key’s light indicates that the extension is busy and blinks when ringing. The BLF ring tone is played only when the phone is in idle state. It is stopped when the destination phone stops ringing or the local phone exits idle state. When multiple BLF extensions ring simultaneously, the IP phone will play the first BLF extension ringer and beep tones and ignore other BLF extensions.
Call Record Allows this key to be used for on-demand recording. • From AltiAdmin/ACM Admin, go to AltiGen IP Phone Configuration on the Management Menu, go to the desired extension, and set the appropriate function key to Call Record. • Go to the Extension Configuration screen, General page. In the Call Recording Options field, select Record on Demand to Extension VM or Record on Demand to Central Location. • User presses the key to start recording, presses the key again to stop recording.
Flash button Signals PBX that special instructions will follow. • Press the Flash button. Greeting button Lets user record greetings and select a greeting to play. • Greetings are affiliated with Headset button When pressed, the user will be able to activate a third-party headset (certified by AltiGen). • This button is used as a hook Places an active call on hold. • When multiple Call Waiting Hold button activity codes. switch for headset ports.
Line Park A parked call line appearance can be assigned as a programmable “Parked Call Line” key by the administrator. When connected to a caller, the call can be parked by pressing the Parked Call Line key. If a call is parked at a Parked Call Line, the button’s light is on. The call can be picked up by pressing the Parked Call Line key. • Go to AltiGen IP Phone Configuration on the Management Menu, go to the desired extension, and set the appropriate function key to Line Park.
Ring Tones Select from one of 14 ring tones. Download new ring tones from the server. (Note: Custom ring tones are not supported.) • Phone’s menu path: PHONE SETTING > RING TONES, and select from 0 - 13. • To download: PHONE SETTING > RING DOWNLOAD > YES. Key performs a specified function (Busy Lamp Field, AltiServ Feature Code, Admin Defined #, Line Park, Call Record, Workgroup Status, or User Defined #) previously configured by the system administrator.
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Appendix A Specifications Network Protocols • H.323, RTP, RTCP, TFTP, TCP, UDP, DHCP, DNS, ARP, Call Control Protocols • H.323 Audio Standards • Vocoder: ITU G.711 (PCM), two low bit rate (G.723.1 and ICMP, Telnet G.729A / G.
Firewall Considerations • Headset RJ-9 port Headset • Headset 2.5mm plug receptacle Important: Contact AltiGen for the most current list of certified headsets. The pin outlet for headset support is: Pin 1 (Tx-), Pin 2 (Rx1), Pin 3 (Rx2), Pin 4 (Tx+) Note: If using Plantronics H91N or H101N headsets, a separate Plantronics cable should be used and must be ordered separately (part # 27190-01) in order to plug in these headsets to the headset port. Dimensions • (HxWxD) 8.74 x 9.72 x 1.
Appendix A Client Server TCP VoIP Message Waiting VoIP Message Waiting 49151 VoIP H.245 VoIP H.245 From 49152 to Nb VoIP RTP VoIP RTP VoIP ATPS VoIP ATPS 10032 Web Client AltiLink+ 10025 NetMeeting Chat 1720 UDP From 49152 to Nb plus VoIP ports described above a. It is recommended that this be run only in an intranet. b. N=49152+ (62*number of boards)–1 Troubleshooting The following table provides help for the most common problems an end user may encounter.
Troubleshooting IP phone registered then goes back to Basic mode • Check network connectivity by pinging from AltiServ to the IP phone. • Check if IP Phone Service is running. • Check if there is a duplicate IP address by unplugging the Ethernet cable on the IP phone, then pinging the IP 710 phone’s IP address. • Check the extension’s IP address in AltiAdmin to find out if another user is trying to log in using the same extension number.
Appendix A Register failed • Check to make sure the extension number and extension password are set up properly and that the IP extension is enabled. • Check to make sure the IP Phone Service is started in AltiWare. • If IP phone is associated with a physical phone (with the same extension number), use #27 to activate the IP phone to normal operating mode.
LCD Messages LCD Messages Normal Operating Mode Messages In normal operating mode, the phone’s LCD screen displays the date, time, and extension number on the first line 01/12 12:00 PM x300 DND MISSED xx 3VM If an activity code has been set on the phone, that code is displayed in place of the extension number. Examples of activity codes are MEETING, AWAY, TRAVEL. Other messages you may see: DND or FWD - The extension has Do Not Disturb on or is set to forward all calls.
Appendix A Local Menu Configuration Messages The following messages may be displayed in the LCD when accessing the IP 710 phone’s menu: Message Explanation conf timeout! After 2 minutes inside the configuration menu, if no action is taken, the LCD will show this message and then quit the menu. conf exception! During configuration, an unknown exception occurred. Saved! The changed configuration was saved into memory. Write Fail! Error occurred when saving the changed options into flash ROM.
LCD Messages IP Phone Running Messages The following messages may be displayed in the LCD when running the IP 710: Message AW UNREACHABLE! Definition Failed to connect to the AltiGen phone server. The user is trying to register the IP phone with an invalid IP phone’s IP address or the AltiGen Phone Server's IP address is invalid. Or, the network connection is lost in offhook or connect state. Refer to “AltiWare is unreachable” section of “Troubleshooting” on page 43.
Appendix A REGISTERING! User entered #27 to manually register the IP extension. REMOVE OLD EXT. When #27 is entered, the extension/password configuration in the IP phone is removed. WRONG PASSWORD! Registration failed because of invalid extension password. IP Phone Boot Messages The following messages may be displayed in the LCD when booting the IP 710: Message Definition Boot Done The phone successfully booted. CHECK FW Checking firmware. CHECK MEMORY Checking memory.
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Appendix B User Reference Basic Phone Operation * Indicates a normal operating mode phone feature, which is available only after registering the IP 710 with the phone server and logging in as an extension. FUNCTION KEY SEQUENCE Activity 1) Press the Activity button. 2) Use the / buttons to select the appropriate activity, and press the Enter button. Callers in the system are notified of the activity status when a call is not answered.
User Reference Conference* To initiate a conference during a call: 1) Press the Conference button (this automatically selects a new line and places the other party on hold). 2) Enter the target telephone number. 3) When the call connects, press the Conference button again OR the button to cancel the conference and return to the original party. The number of parties allowed in a conference call depends on the AltiServ system. In general, up to 6 parties are allowed.
Appendix B Greeting* Press the Greeting button to quickly access voice mail greetings. Handset/ Headset/ Speaker To switch between handset, headset and speaker, the user can go offhook, press the Speaker button, or press the Headset button. Hold* During a call: 1) Press the Hold button to put the current call on hold and make a new call. To retrieve a single call on hold: 1) Press the Hold button. To retrieve multiple calls on hold: 1) Use / to select a hold call to be retrieved.
User Reference Redial Phone is onhook 1) Press the Redial button. 2) Use / entry, to scroll to the desired entry. ( scrolls to first entry.) scrolls to previous 3) Press the Speaker button or raise handset. • Redial up to last 16 calls. • Redial up to 32 digits. Release For a connected call: 1) Press the Release button to hang up the call. Also, press the Release button to exit the menu. Restore Default Settings 1) Press the Menu button. Ring Tones 1) Press the Menu button.
Appendix B Speed Dial* 1) Press the Speed Dial button to see a list of phone numbers configured by the system administrator. 2) Use / to scroll to the desired entry. 3) Press the Enter button to dial the number. Transfer* During a call: 1) Press the Transfer button, which places the call on hold. 2) Dial the number you want to transfer the call to. 3) Hang up if the party answers the call, or press Transfer again to complete transferring.
User Reference Making Calls #34 . . . . . . . . . . . . . . . . . . . . . . . . . . . #35 . . . . . . . . . . . . . . . . . . . . . . . . . . . #69 . . . . . . . . . . . . . . . . . . . . . . . . . . . #77 . . . . . . . . . . . . . . . . . . . . . . . . . . . #88 . . . . . . . . . . . . . . . . . . . . . . . . . . . #99 . . . . . . . . . . . . . . . . . . . . . . . . . . . #93 . . . . . . . . . . . . . . . . . . . . . . Answering Calls #29 . . . . . . . . . . . . . . . . . . . . . . #30 . . . .
Appendix B If the IP 710 is configured for a public IP address, you can call other public IP address devices. If the IP 710 is configured for a private IP address, you can call other private IP address devices that you can “see” or that are on your subnet.
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Glossary A ASCII - American Standard Code for Information Interchange. B Boot - to cause the computer to start executing instructions. BPS - Bits Per Second. The number of bits transmitted per second. C configure - to determine and assign the equipment cabinet or chassis contents and location of each card, as well as software parameters.
E extension number - an arbitrary number of two to five digits that matches a station to a particular user. F Firewall - a set of related programs, located at a network gateway server, that protects the resources of a network from users of other networks. FLASH - a sudden brief signal. Activated by pressing the Flash button, or by a quick press and release of the receiver button (switch hook). FXS - Foreign Exchange Subscriber.
Glossary K keyboard - system interface for communication. A group of numeric keys, alphabetic keys, or function keys used for entering information into a terminal and into the system. L Local address - an address used in a peripheral node or station in place of a network address and transformed to or from a network address for delivery purposes. Logoff - the procedure by which a user disconnects from a program or session.
One Number Access - a feature of AltiWare that allows users to create a list of phone numbers that the system can use to track users and connect them with an incoming call if they are not at their extension desk. onhook - the term used to describe a telephone in the idle state or with the receiver still resting in the base. P physical extension - is associated with a physical port and device.
Glossary subnet mask - the method used for splitting IP networks into a series of subgroups, or subnets. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. System Speed Dialing - this feature allows the user to access a list of commonly called phone numbers entered into the system by the administrator.
W workgroup - telephones arranged in groups within a particular organizational function (for example, marketing, sales, service, etc.). Each workgroup is assigned a pilot number. When the pilot number is dialed, the system scans the list of extensions comprising the workgroup and connects the call to the first available idle extension number. If no extensions are available, the call is placed in that workgroup’s queue.
Index Index IP settings 27 NAT 29 D A activating IP phone extension 16 Activity button 32, 34 Admin Defined # 14 AltiAdmin/ACM Admin configuration requirements 7 AltiGen Communications contact information ii AltiGen IP Phone Service 8 AltiWare Server, setting IP address 24 assigning a local IP address 27 a TFTP server 27 NAT 30 audio standards 41 auto answer 34 device 34 ring 34 debugging 12 default settings, restoring 20 DHCP, enabling/disabling 25, 26 dial pad 3 dialing IP number 56 dimensions, IP 710
Index handset port 5 hardware components 5 headset plug receptacle 5 port 5 port support 42 Headset button, using 37 Hold button, using 37 I installing IP 710 locally 9 remotely 17 Intercom button 37 IP 710 phone functions, list of 33 hardware components 5 illustration 1, 4, 5 overview 1 registering 26 specifications 41 time display 12 IP address assigning a local 27 inputting in LCD 27 IP number, dialing 56 IP settings, configuring 27 J jitter buffer M memory, IP 710 phone 41 Menu button 2 Message Waiti
Index power, IP 710 phone 42 user reference 51 R V rebooting 21 rebooting errors 29 Redial button 38 registering IP phone 26 Release button 3, 38 remote installation 17 restoring default settings 20 ring tones, setting 30, 39 verifying phone startup process 19 version information 25 Voice Mail button 39 S service, getting vi settings, restoring default 20 setup, IP 710 9 soft keys configuring 14 Speaker button 39 specifications 41 speed dial administrator configuration 14 user configuration 15 Speed
