User guide

Chapter 2: AltiWare Requirements
AltiWare ACC 5.2 Administration Manual 25
An error occurred during the move
data process.
Make sure all AltiGen applications and
services are stopped/closed before
installing AltiWare.
Setup cannot detect your system key.
You must plug your system key into
either a parallel or USB port for
upgrading to AltiWare.
Make sure your system key is fully
inserted into your parallel or USB port
prior to installing AltiWare. If error
persists, reboot the system, then run
setup again.
Setup has not detected your system
key. If you proceed the installation
WITHOUT the system key, only 8
physical ports will be available for use
after the AltiWare installation.
Make sure your system key is fully
inserted into your parallel or USB port
prior to installing AltiWare.
Setup cannot append the AltiWare
path because your existing system
environment is too long. You must
manually append the AltiWare path to
your system environment path after
finishing AltiWare’s installation but
before restarting your system.
Manually append c:\AltiWare\exe (if
AltiWare is installed on c: drive) to
your system environment path
(through Control Panel > System >
Advanced tab > Environment
Variables > System Variables) after
finishing AltiWare’s installation but
before restarting your system.
Unable to add AltiWare path to the
system.
Manually append c:\AltiWare \exe (if
AltiWare is installed on c: drive) to
your system environment path
(through Control Panel > System >
Advanced tab > Environment
Variables > System Variables) after
finishing AltiWare’s installation but
before restarting your system
Failed to upgrade AltiWare
databases.
The previous database may be
corrupted. Restore the last, known
working database and try again. If
error persists, contact your Authorized
AltiGen Dealer.
Error Message Solution