User guide

Conferencing Calls
AltiView 4.0 User Guide 21
AltiView
Sending Calls to Voice Mail
While connected to call, click To Voice Mail on the main window. When
the dial pad appears, choose the extension number to which you want to
send the call, then click OK.
You can also transfer a call to voice mail before you answer it.
Transfer to Attendant
While connected to a call, click To Attendant on the main window. Select
the operator or an Auto Attendants to transfer to using the drop-down list.
You can also transfer a call to an Attendant before you answer it.
Figure 7. Transfer to Auto Attendant
Conferencing Calls
Any internal user is able to add parties to a conference call. While
connected to the first party:
1. Click the Conference button.
2. When the dial pad pops up, enter the extension or phone number you
want to conference with, then click Dial.
While AltiView dials the new number, the first party goes into Hold
Pending state, and you see a confirmation dialog box.
Figure 8. Confirming Conference Calls