Specifications

Index
66 AltiClient Manual
H
handling calls 18–25
hiding Center 9
history logs 34
history window 34
hold 10
hold button 21
hold pending 10, 33
I
Idle state 10
installation requirements 1
IP extension, troubleshooting 8
L
licenses 2
listening in 47
M
Microsoft Outlook 3, 53
minimize 9
monitor window 32
monitoring 32
monitoring, as supervisor 47
mouse dialing 20
MusiconHoldstate 10
N
NetMeeting 54
no answer handling 57
Not Ready status 30
notifications 60
O
OK button 51
One Number Access
password 59
One Number Access
configuration 57
One Number Access Setup 58
P
pager, and forwarding 56
Park state 10
password
One Number Access 59
phone icon 9
ping 8
Play state 10
pop-up windows 9
Print button 42, 49
proceeding state 10
pushing web data 30
Q
queue window 48
queues 48
QuickNet 4, 6, 7, 8
R
Ready status 30
Record state 10
recording calls 26
recording on demand 28
Ringback state 10
ringing 10
S
saving changes 51
screen pop 9, 54
search by name 21
service level 17
session licensing 2
sharing web data 30
speed dial 21
state column 22
station speed dialing
configuration 62
status, agent 47
system requirements 1
system speed dialing 63
T
TCP socket 8