Specifications

AltiClient Manual 55
Configuration
Figure 9. Advanced database options
• The first three radio buttons provide choices for when to open a text
chat session during web-based calls—that is, whether to open
NetMeeting in coordination with the calls. You can choose always,
never, or to have AltiClient query you on each webcall as to whether
to open a chat session.
• Select the Popup extra call information… check box to have the
Caller Data window pop up automatically when you connect to a web-
based call. See “Viewing Caller Data” on page 30.
• Select Alert when new calls come into queue to have AltiClient alert
you via a screen pop and audio beep when a new call enters the
workgroup queue.
• Select Use external recorder to use any client voice recording system
you have installed. Use the Search button to browse to the .exe file.