Specifications

AltiClient Manual i
Contents
Contents.............................................i
Warranty...........................................iii
C
HAPTER 1
Overview ..........................................1
Installation.........................................1
ClientSystemRequirements ..............................1
Session Licensing and License Upgrade Procedures . . . . . . . . . . . . 2
AltiAgent Session License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
AltiSupervisor Session License . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Pre-InstallationChecklist...............................2
Installing AltiClient on a Client System. . . . . . . . . . . . . . . . . . . . 3
Uninstalling AltiClient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
MicrosoftOutlookandOutlookExpressSupport ..............3
ACT!/GoldMine®Support ...............................4
QuickNetIntegration ....................................4
CHAPTER 2
GettingStarted .....................................5
LoggingIn ............................................5
LoggingInRemotelyUsinganIPExtension .................7
IPExtensionsUsingMicrosoftNetMeeting3.01.............7
IPExtensionsUsingQuickNet...........................8
TroubleshootingIPConnectivity.........................8
Hiding or Exiting AltiClient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
UsingtheWindowsTrayPhoneIcon......................9
ResizingtheDisplay..................................10
CHAPTER 3
UsingAltiClientasaWorkgroupAgent ...............15