User guide

AltiServ User Guide i
Contents
PhoneFeatureCodes ................................1
AltiGenVoiceMailSystemQuickFeatures ................1
MakingCalls.........................................1
AnsweringCalls......................................1
CallManagement.....................................2
OtherFeatures........................................2
CHAPTER 1
AltiServ Telephone Functions . ........................3
BasicFunctions ........................................3
MakingCalls.........................................3
AnsweringCalls......................................3
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
TransferringCalls.....................................4
CentrexTransfer......................................4
ConferenceCalls......................................5
Consultation.........................................6
CallPark............................................6
SystemCallParkandSilentSystemCallPark...............7
CallWaiting.........................................7
Multiple Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
AccountCodes.......................................9
SystemCallback......................................9
DialingaRemoteAltiWare/ACMSystem...................10
CallingaRemoteExtensionDirectlyoverIP...............10
Calling Remote Auto Attendant/IVR or Operator . . . . . . . . . . . 10
CallingaRemoteNumber(HopOffDialing) ..............10
VoiceOverIPTrunkCallSupport ........................11
SupportedFeatures...................................11
RemoteLocationsIPDialingChart........................13
UsingFeatureCodes ...................................14
AnsweringCalls.....................................14