Specifications

Records and Data Schema
CDR Manual 73
Records and
Data Schema
21 = All Trunks Busy: A dials an outside number, and no trunk is seized.
A drops and gets this exit state.
22 = No session: A tries to log on to AltiView/AltiAgent/AltiConsole/third
party application, but there are no more licenses available.
23 = Personal Park: call is parked by #31.
24 = System Park: call is parked by #41.
25 = Line Park: call is parked by #51.
26 = Call Monitor: A runs AltiSupervisor and initiates a silent monitor or
barge in.
27 = Overhead Paging: Call presses #44 / #45 / #46 to page.
28 = Reminder Call: Call was preset as a reminder call.
29 = Group Member RNA: A calls a workgroup and rings an agent. The
agent does not answer the ring.
30 = One Number Access: A calls B and goes into B's one number access
menu.
31 = APC Connect: [never used.]
32 = Ring: call is dropped while it's ringing.
33 = Transfer Ring: A calls B. B presses Flash and dials C. While C is
ringing, B drops and A drops. Call A with C gets this exit state.
34 = Transfer Connected: A calls B and is connected. A presses flash, dials
C, and is connected too. A drops. Call A with C got this exit state.
Table 10: WGRTSUMMARY
Database
Element
Definition Type Specification
Version Version of the record LONG 2 = OE/ACM
5.0A
NodeID Server ID (System ID) assigned to an
AltiWare system in AltiWare
Administrator
LONG value: 1–100
StartTime GMT start time of record’s period.
Seconds since 1970/01/01 00:00:00.
LONG
EndTime GMT end time of record’s period.
Seconds since 1970/01/01 00:00:00.
LONG