Specifications

Records and Data Schema
CDR Manual 71
Records and
Data Schema
ExitState specifications (see database element ExitState on page 70):
1 = Auto Attendant: call exits in the AA / IVR.
2 = Forward: call is forwarded from an extension by configuration
forwarding.
AbnTargetType Type of abandon forward
target
LONG 1=Abandon to AA
2=Abandon to Operator
3=Abandon to Extension
4=Abandon to Outside
Number
5 =Abandon to VM
6 = Abandon to
Application
7 = Abandon to Others
8 = Call Disconnected
AdvQAppType Type of Advanced
Queue Management
Application
LONG
MMCallType Multi-Media call type LONG
PriorityQueueD
uration
The duration in seconds
of a call hold current
priority in queue
LONG
IVRExitPoint Exit Point of IVR/AA CHAR
(63)
When a call is transferred
from AA menu, the system
logs the exit AA point,
which is the AA item ID.
IVRData Data of IVR/AA CHAR
(255)
UserData Agent input CHAR
(255)
FormData Web form data CHAR
URLData Last URL CHAR
(255)
Table 9: CDRMAIN
Database
Element
Definition Type Specification