Specifications

60 CTI
TM
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(fax machine, answering machine,
modem, PC, etc.). Connecting the PC
was simply a matter of attaching a
cable, which was provided, and con-
necting it to the PC’s 9-pin-connector
serial port. We didn’t have a 9-pin con-
nector available, since the mouse was
using that port. Instead, we used one of
our spare adapters to convert the 9-pin
connector to the 25-pin serial port con-
nection. Then, we hooked up a speaker
and microphone into the Switchboard’s
clearly labeled inputs.
We installed the software without
any difficulty. For the setup which fol-
lowed, we relied on the Switchboard’s
main configuration screen (Figure 7),
which allowed us to handle the auto-
attendant and line configurations. We
entered our preferences for call bridg-
ing, callback, and call forwarding in the
remote extension screen (Figure 8).
DOCUMENTATION
The documentation included all the
basics: a good table of contents, a good
index, and plenty of screenshots. In
addition, the documentation included
easy-to-follow, step-by-step instruc-
tions for using the product. This mater-
ial was augmented by a tutorial. We
found that the tutorial, which used a
graphical representation of our phone
lines, phone sets, computer, and auto-
attendant, simplified the job of learning
the product’s features (Figure 9).
FEATURES
The Switchboard is a PC-enhanced
automated switching device, fax scan-
ner, and two-line/six-extension com-
munications command center. It inte-
grates your telephone lines, standard
phones, remote telephonic devices (cel-
lular phones, pagers), fax machines,
modems, and the PC into a single, man-
ageable system.
The Switchboard gives you an auto-
mated environment with “hands on or
off ” call answering, switching, and
routing. You needn’t rewire or upgrade
your current system. All you have to do
is plug your existing equipment into the
Switchboard, configure it to meet your
needs, and let it take care of you.
Telephone Lines
Each Switchboard extension can
support up to five standard analog
electronic ringing devices connected
on that extension line. If you have an
installed internal or external modem
with your PC, you may plug that
modem into any extension. Each
extension allows standard analog
devices to send or
receive calls on
either of the two
phone lines.
Telephone Sets
The Switchboard
works with stan-
dard home phones
and remote phones
(that is, cellular
phones, pagers,
any outside phone
number). In the
case of home
phones, the unit
interfaces with
phones connected
in parallel through-
out the house.
Also, it allows
calls answered on
any home phone
to be manually routed to a DVSP
Switchboard extension.
You can use a standard home phone
to access all of the product’s features,
including call hold, call transfer, call
pick up, and three-way conferencing. In
addition, you can implement extension
line priority ringing.
In the case of remote phones, the
Switchboard provides such features as
prompted call forward, call bridge, and
international callback. (By routing your
cellular and long-distance calls through
the DVSP Switchboard via call bridge
and international callback, you can
C T I LABS
RATINGS (1-5)
Installation: 5.00
Documentation: 4.75
Features: 4.90
GUI: 4.00
FFiigguurree 77..
Switchboard: Main
configuration screen.
FFiigguurree 88..
Switchboard:
Configuration screen for
changing call forwarded
number, call back, and other
remote extension settings.