Specifications

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Buyers Guide 1997/1998 81
read for anyone who wishes to design a
robust knowledge base.
In any case, when you’re ready to
move from philosophy to practice,
you’ll need to work with the
Knowledge Editor, the tool you use to
create the main knowledge base file
(that is, the .aob file). Once invoked, it
opens a new window graphically dis-
playing the flow of the knowledge base.
We chose the Knowledge Editor but-
ton from the Knowledge Builder win-
dow and were presented with the
Printer knowledge base (Figure 31).
We fell in love with the presentation.
We saw two screens. One contained the
entire flow of the Knowledge Builder.
The other contained the details of a par-
ticular object within the flow.
From here, we could easily make
changes to the Printer knowledge base
and modify the logic of the knowledge
base’s flow. For example, we could create
and modify many objects within the
knowledge base. These included problem,
case, document, questions and answers,
and decision tree objects. (Linking objects
FFiigguurree 3300..
Knowledge
Builder: Screen showing
available templates.
FFiigguurree 3311..
Knowledge Builder: The
Knowledge Editor screen, which here
displays the printer knowledge base.