Specifications

AltiContact Manager Administration Manual 3-1
3. Software
Installation
C HAPTER 3
Software Installation
The AltiContact Manager software is provided on a CD-ROM and contains
the following components or folders:
• AltiContact Manager. Contains the AltiContact Manager
Administrator as well as the switching service, SMTP/POP3 server,
messaging agent, Exchange Integration, AltiBackup, AltiGatekeeper,
AltiWeb that can be installed on any Windows Server with Service
Pack 6a (or higher) or on Window 2000 Server.
• ACM Admin. Contains the AltiContact Manager Administrator that
can be installed on any Windows with Service Pack 6a (or higher) or
Windows 2000 on the LAN to control the system(s).
• CDR. Contains the CDR Search Client that allows you to search a Call
Data Reporting database, along with documentation and external
logger service.
• DINA Manager. Contains the DINA Manager installation program.
• Documentation. Contains the AltiContact Manager System
Installation and Administration Manual and the AltiView and AltiServ
User Guide in the Adobe Acrobat PDF format.
• AltiMSCRM. Contains the AltiMSCRM installation program.
• Alti-VRPlayer. Contains the Alti-VRPlayer installation program.
• Gatekeeper. Contains the Gate Keeper for IP Phones.
• Reader. Contains the Adobe® Acrobat® Reader executable.
• Readme.txt. Contains late breaking information about AltiContact
Manager. Please be sure to take a moment to read this brief file,
which contains very important information you need to be aware
of before you install AltiContact Manager or any updates.
• TAPI Gateway. Contains the TAPI Proxy Server and TAPI Service
Provider that allow you to use AltiGen’s AltiLinkPlus to create TAPI
applications for your AltiContact Manager configuration.