Specifications

Index
I-2 AltiContact Manager Administration Manual
AltiReport 1-31
AltiServ
hardware requirements 2-1
AltiServ features 1-25, 1-28
AltiServ-to-AltiServ network 9-31
AltiView 1-30
AltiVR Player 1-29
AltiWare
applications 1-29
definition G-1
developer support 1-5
installation 3-1
Internet integration features 1-20
IVR features 1-12, 1-17
main window
hardware status 4-5
system administration
features 1-22
T1/E1/PRI features 1-25
voice messaging features 1-18
voice over IP features 1-25
AltiWare Administrator 4-1, 4-11
AltiWare OE
new installations 3-11
AM schedule 5-12
AMI (Alternate Mark
Inversion) 6-23
analog G-1
Analog board 6-4
announcement
time stamp 14-23, 15-13, 16-16
answer options 14-35
answering
huntgroup call handling 15-21
workgroup call handling 16-25
application extension 1-6, 14-33,
16-12
failover plan 21-3
application extension
configuration 21-1
application failover plan 21-3
apply to 1-22
Apply to, and trunks 7-3
Apply To, multiple extensions 14-2,
15-2
AQM 1-12, 16-33
area code, on trunk 7-4
area codes 1-24
system home 5-3
attributes
trunk 7-3, 7-5
audio peripheral 5-25
audio peripheral options
for huntgroups 15-23
auto failover
IPextension 1-26
auto logout agents 16-12
auto record
personal extension calls 14-8
workgroup calls 16-6
automatic call distribution 1-28,
16-25
Average Jitter 4-10
B
B8ZS (Binary 8 Zero
Substitution) 6-23
backing up
files 24-2
backup 3-2
database 3-45
system data 24-1
bandwidth
WAN 9-9
Basic CallRouter 1-31
basic queuing control 16-29
Bell 6-23
binary 8 zero substitution
(B8Z8) 6-23
blocking all outgoing calls 5-17
blocking calls 5-16
board
Boards window 9-31
options 2-9
Quantum 6-2
Triton Analog Station 6-4
Triton Resource 6-2
Triton T1/PRI 6-11
Triton VoIP 6-7
board configuration 6-1
boards