Specifications

TAPI Integration
AltiContact Manager Administration Manual 27-3
27. TAPI Integration
3. If Phone and Modem Options is already configured, click the Edit
Button to verify that the correct Route Access number is entered in
both To access an outside line fields.
Figure 1. Configuring phone and modem options
4. Select the Advanced Tab to configure the TAPI service provider.
Figure 2. Configuring the TAPI service provider
5. Choose AltiGen (TM) Communications Service Provider and click
Configure. The AltiGen TAPI Device Detect dialog box opens.