Specifications
Data and Internet Integration
AltiContact Manager Administration Manual 26-11
26. Data and Internet
Integration
Prerequisites
Two Windows servers:
• One Windows server with the AltiContact Manager software
• One Windows 2000 server with Exchange Server 2000 software
Important: When you install the Exchange Server, you must log in as the
Domain Administrator, NOT the Local Administrator.
Also note that a Windows 2000 server must be the Primary
Domain Controller when integrating with an Exchange 2000
Server.
AltiWare System Prerequisites
• Windows 2000 with service pack 4 or higher or Windows 2003
• AltiContact Manager software
• The AltiContact Manager system and the Exchange server system
must belong to the same domain.
• AltiGen Services should be started with the user account
<Domainname>\AltiGen_<AltiContactManagerSystemName>.
For example, ALTICHINA\AltiGen_TELESYSTEM.
To check the Windows version:
Click the Start button, select Run, and type winver in the Run dialog
box.
This opens an About Windows dialog box that displays the version of
Windows running on your system. It should say:
Version 4.0 (Build 1381: Service Pack 6)….Revised
Service Pack 6a
To check the AltiWare version:
Select About from the Help menu of ACM Administrator. The version
displayed should be AltiContact Manager 5.0 or higher.
To check the domain:
On the AltiContact Manager system, go to
Start
SettingsControl Panel Network. In the Identification
tab of the Network dialog box, verify that you see two text boxes,