Specifications

Data and Internet Integration
AltiContact Manager Administration Manual 26-7
26. Data and Internet
Integration
4. Click OK.
Figure 3. DNS Configuration tab
5. Refer to Microsoft Windows configuration documentation to complete
the TCP/IP network setup.
Step 4: Notify Your ISP of the Following:
1. Your AltiContact Manager Host Name (host name of the server or
server name)—your AltiContact Manager Server is the server that
actually receives the mail or messages. For example, AltiGen has
named its server “global_cti.” This tells the DNS to route all mail or
messages for altigen.com to the global_cti server.
2. Your AltiContact Manager’s IP address (e.g., 200.133.204.2).
Step 5: Configure Email in ACM Administrator
Important: If you have a Windows 2000 or Windows 2003 server, you
must stop the Default SMTP Site server, or it will conflict with
AltiContact Manager’s SMTP server. Do the following:
1. In AltiContact Manager, go to the System Management menu, select
Voice Mail Configuration… and click the Messaging tab to open the