Specifications

Alti-Mobile Extensions
AltiContact Manager Administration Manual 22-9
22. Alti-Mobile
Extensions
Voice Mail for Alti-Mobile Extensions
In some cases, messages for a remote extension (cell phone) will be left on
the cell phone's voice mail, instead of the voice mail of the AltiWare
extension that is associated with the remote cell phone. This will happen if
any of the following is true:
1. If the user’s remote cell phone has voice mail and the user wants
messages to be left in his/her remote cell phone voice mail. If this is so,
then the number of rings for the AltiWare remote extension that is
associated with the remote cell phone needs to be configured for more
rings than the remote cell phone’s number of rings.
Note: If the user’s remote cell phone doesn't have voice mail and the
user wants messages to be left in the AltiWare remote
extension’s voice mail, then the number of rings for the
AltiWare remote extension that is associated with the remote
cell phone needs to be configured for fewer rings than the
remote cell phone’s number of rings.
2. A caller is calling the remote extension at the same time the remote cell
phone is calling someone else outside of AltiWare. The caller will
immediately hear the voice mail of the remote cell phone.
3. The remote cell phone is busy (connected) on another call outside of
AltiWare. The caller will hear ringback first, then the remote cell
phone’s voice mail.
Alti-Mobile Extension Limitations
• Quantum analog trunk will not be supported.
• Only PRI mobile trunks can deliver Caller ID information to the Alti-
Mobile Extension.
• Alti-Mobile Extension uses * to simulate “Flash” key, if enabled.
• An Alti-Mobile Extension cannot support Centrex calls.
• After switching a trunk between regular trunk and mobile trunk, or
when adjusting the number of mobile extensions ports in a mobile
extension board, AltiWare must be restarted in order for the changes
to take effect.