Specifications

Workgroup Configuration
AltiContact Manager Administration Manual 16-17
16. Workgroup
Configuration
Setting Mailbox Capacities
You can set various mailbox capacities with the following options:
These options can be applied to multiple extensions using Apply to.
Setting Message Notification Options
The Notification tab of Workgroup Configuration provides for setting
notification options on new incoming email as well as voice messages.
To work with notification settings, select the workgroup number from the
Group List, then click the Notification tab.
Enable Distinctive
Call Waiting Tone
Selected, the user hears three different call
waiting tone cadences to distinguish between
internal, external, and operator calls (see
“Distinctive Ring” on page 5-3).
Play the Newest
Voice Message First
Selected, voicemails are played in reverse order
of their delivery when the user retrieves them.
Parameter Description
Max Number of
Messages
Maximum number of messages stored in the
user’s mailbox. The range is 1–999, defaulting
to 100.
Mailbox Size Mailbox size in MBs of stored messages. The
range is 1–500 MB, with a default of 50.
Max Message
Length
Maximum length of voice messages in minutes.
The range is 1–30 minutes, with a default of 5
minutes.
Retention Length of
Saved Messages
Number of days saved messages are archived
by the system. The range is 1–90 days, with a
default of 60.
Parameter Description