Specifications

Setting the Mailbox Options
16-16 AltiContact Manager Administration Manual
Retrieve Voice Mail by Email Client—selected, this sends voice
mail to the workgroup extension as an email attachment. Deselected,
voice mail is retrieved as voice mail.
Mail Forwarding Options
Enable Mail Forwarding—selected, the workgroup’s email will be
forwarded to the email address you specify in the Forward Email
Address box. The address should be a full address, including the
domain (for example, jsmith@thecompany.com.).
If you enable mail forwarding, you also specify what you want done
with the original messages after they have been forwarded. In the
drop-down list you can choose to:
Delete Messages after Forward
Keep the Messages as New
Keep Messages as Saved
Further, if you enable mail forwarding, you can check the check boxes
to Forward Email, Forward Voice Mail, or both.
Setting Message Playback Options
You can use the following check boxes to turn on or off options for
listening to playback of recorded messages. These options apply to both
new messages and saved messages, and they can be applied to multiple
workgroups using Apply to.
Parameter Description
Announce Message
Sender Before
Playback
Selected, the user hears the name of the
message sender (internal sender only) before
listening to recorded AltiGen Voice Mail
System messages.
Announce Time
Stamp Before
Playback
Selected, the user hears the timestamp (time
and date) of each message before playback.
Confirm Callback
Number
Selected, system confirms the accuracy of the
caller’s number.