Specifications

Setting Answering Options
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(even while the target phone is ringing). For an extension call, the
wait time starts after connecting to the extension (it does not start
from ringing).
Note: Forwarding calls to a pager is possible but not recommended
since callers will only hear what is heard when calling a pager and
will not know to enter a return phone number unless instructed.
Do Not Disturb
• Enable Do Not Disturb - select this option to send all calls for the
selected extension(s) to the extension’s voice mail. This feature is also
accessible by the user at the user’s station by dialing #33. Note that this
overrides any One Number Access settings for the extension.
Handling Busy Calls
You have several options for handling calls while the extension is busy, and
again, the options vary depending on the extension type. If you do not
enable busy call handling, the caller simply hears a busy signal.
To enable the options, select the Enable Busy Call Handling check box,
then select from the following options:
• Forward to Extension—Select an extension number in the
drop-down list. See “A 10-Hop Limit to Call Forwarding for Direct
Calls” on page 14-32.
• Forward to Voice Mail
• Forward to IVR—use the drop-down list to select an IVR to which to
route the call. IVR settings are established in IVR … on the
Management menu.
• Forward to Line Park—use the drop-down list to select a Line Park
group to route the call. (See“Line Park Configuration” on page 19-1.)
Setting Call Waiting Options
Call waiting options are available only if the Enable Busy Call Handling
check box has been selected, and this option is not available to group
numbers.