Specifications

Extension Configuration
AltiContact Manager Administration Manual 14-21
14. Extension
Configuration
prefix), followed by 408 (area code), and finally the seven digit
telephone number.
Valid digits include 0 through 9, #, *, and (,) comma. The comma
represents a one (1) second pause.
Note: You can use Apply to to apply speed dialing numbers to one,
some, or all physical extensions.
Setting the Mailbox Options
The Mail Management settings define how voice messages are handled
for an extension: whether the mailbox is information only or is full-
featured, how messages are announced and processed, and how much
capacity is allotted to message storage.
To work with mailbox settings, select the extension number you want to
work with from the Agent/Supervisor/Extension list, then click the Mail
Management tab.
Figure 7. Mail Management tab, Extension Configuration
Note: You can use Apply to to apply mailbox settings to one, some, or
all extensions. See “Apply To Button” on page 14-2 for more
information on using Apply to.