Specifications

Setting up Extensions
14-4 AltiContact Manager Administration Manual
Adding New Extensions
To add a new extension:
1. Click the Add button in the General tab. The Add New Extension
dialog box opens.
Figure 2. Add New Extension dialog box
2. Type in an Extension Number.
The number must begin with a number assigned to be used for
extensions, and it must be the length assigned to extensions, both of
which are set on the Number Plan tab in System Configuration as
described in “Setting a System Number Plan” on page 5-4.
3. Select the Type of extension from the two options, Physical or
Virtual.
4. Depending on the type of extension you’re creating, take one of the
following actions:
• If you’re setting a virtual number, you’re done. Click OK.
• If you’re setting up a physical extension, select an available
physical location—slot and channel for the line—then click OK.
The slots (logical board ID) and the channels (the ports) are
displayed and available if they have not yet been assigned to an
extension.
Establishing Basic Extension Attributes
After you create an extension, you can set other basic attributes on the
Extension Configuration General tab: