Specifications

Phrase Management
11-12 AltiContact Manager Administration Manual
• If you are using a studio other than Worldly Voices, the conversion
utility is available from AltiGen’s Support Web site at http://
support.altigen.com. This utility allows you to convert an audio file
recorded at either 8KHz or 11.025KHz in the WAVE format to an
AltiWare playable audio file.
5. The prompt should be saved in the following file name format:
• 0001.wav for phrase #0001
• 0002.wav for phrase #0002, etc.
6. Once you receive the prompts in the AltiWare format, place them in
the altiserv\phrases\LangCustom directory on the AltiWare.
Your prompts are now ready to be used in IVR or group setup.