Specifications

Trunk Configuration
AltiContact Manager Administration Manual 7-29
7. Trunk
Configuration
Web IP Calls
For web IP calls, you can set routing for the three time periods defined in
the System Configuration Business Hours tab (“Setting Business Hours”
on page 5-10):
• During Business Hours
• Outside Business Hours
• Non Workdays
Within each of these three time slots, you have the following routing
options for incoming calls:
• Route to an extension selected in the drop-down list
• Route to an IVR/Auto Attendant number selected in the drop-down list
• Route to the operator
Outgoing Call Blocking
To set outgoing call blocking for a trunk, select the trunk in the General
tab, then click the Out Call Blocking tab in the Trunk Configuration
window.
Figure 14. Out Call Blocking tab, Trunk Configuration
If you select Trunk allowed for Outside Calls at Any Time, call
restrictions set in System Configuration, Outcall Routing, and Extension
Configuration still apply to calls made on the trunk.