Specifications

Audio Peripheral Configuration
5-26 AltiContact Manager Administration Manual
• Overhead Paging
To access Audio Peripheral configuration, select System
Configuration... on the Management menu, then click the Audio
Peripheral tab.
Figure 16. Audio Peripheral tab, System Configuration
Configuring Music On Hold and Recorded
Announcements
Callers will hear the music or recorded announcement configured in Audio
Peripheral configuration only if the user places the caller on hold by
pressing FLASH or LINK. If the user presses HOLD (except on the Alti-
IP 600), the caller hears nothing.
To configure music on hold:
1. Click the Audio Peripheral configuration tab.
2. Select the check box, Enable Callers on Hold or in Queue to Listen
to Music or Recorded Announcement.